Refund policy

Return & Replacement Policy

At Shatrunjay Ghee, we deal in food products, hence returns are limited to ensure quality and safety.

Return Eligibility

• Returns are accepted only within 3 days of delivery

• Product must be unused, unopened, and in original packaging

• Opened packs are strictly non-returnable

Return Process

• To request a return, please contact us at:

  📧 shatrunjayfoodstuffspvtltd@gmail.com or call us at 8169629908

• Returns will be accepted only after confirmation from our team

• Items sent without prior approval will not be accepted

Replacement Policy

• We do not offer refunds

• Only replacement will be provided for eligible returns

• Return shipping and re-delivery charges will be borne by the customer

Damaged / Incorrect Product

• Please check your order upon delivery

• In case of damage, defect, or wrong product, inform us within 24 hours with photos for quick resolution

Non-Returnable Items

• Opened or used products

• Products reported after 3 days of delivery

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For any queries, feel free to contact us at
📧 shatrunjayfoodstuffspvtltd@gmail.com