Terms of service

Terms of Service

Overview
This website is operated by Shatrunjay Ghee. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service. If you do not agree, please do not use our website.

1. Use of Website

  • You must be at least 18 years old or using the website under supervision of a guardian

  • All information provided by you must be accurate and complete

  • You are responsible for maintaining the confidentiality of your account details

2. Products & Information

  • We strive to display our products as accurately as possible

  • However, color, texture, or appearance may slightly vary due to screen settings

  • All product descriptions and pricing are subject to change without prior notice

3. Orders & Acceptance

  • Placing an order means you are making an offer to purchase

  • We reserve the right to accept or cancel any order at our discretion

  • Orders once confirmed may not be cancelled

4. Pricing & Payments

  • All prices are listed in INR and are subject to change

  • Applicable taxes and delivery charges may be added at checkout

  • Payments must be completed before order processing

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary

  • We are not liable for delays caused by third-party logistics

  • Risk of product passes to the customer upon delivery

6. Returns & Replacement

  • Returns are accepted only within 3 days of delivery

  • Product must be unused, unopened, and in original packaging

  • Opened packs are not eligible for return

  • We do not offer refunds, only replacement

  • Return and re-delivery charges will be borne by the customer

7. Intellectual Property

All content on this website including text, images, logo, and design belongs to Shatrunjay Ghee and cannot be used without permission.

8. Limitation of Liability

We are not liable for any indirect or consequential damages arising from the use of our products or website.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website implies acceptance of changes.

11. Governing Law

These Terms shall be governed by the laws of India, and jurisdiction shall be Mumbai.

12. Contact Information

📧 shatrunjayfoodstuffspvtltd@gmail.com
📞 81696 29908
📍 Shop no 7, A Wing, Shubham Lifescapes Amrut, V. P. Road, Mumbai 400004